Shipping policy
Last updated: 4 September 2026
WHERE WE SHIP
We currently ship to the United States and to 20 other countries: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom.
If your country is not on this list, no shipping option will appear at checkout. Please email us at support@happynurselife.com before ordering and we will tell you whether we can arrange delivery.
PROCESSING TIME
Every item is made to order, so production starts after your payment is confirmed:
- Graphic printed items: 3–5 business days
- Embroidered and personalized items: 7–10 business days
Orders placed at a weekend or on a US public holiday begin processing on the next business day.
SHIPPING RATES
Shipping is calculated automatically at checkout based on the value of your order and your destination. The exact amount is always shown before you pay.
United States
| Order value | Standard shipping |
|---|---|
| $0.00 – $29.99 | $4.99 |
| $30.00 – $59.99 | $5.99 |
| $60.00 – $99.99 | $8.99 |
| $100.00 and up | Free |
International (the 20 countries listed above)
| Order value | Standard shipping |
|---|---|
| $0.00 – $29.99 | $9.99 |
| $30.00 – $59.99 | $14.99 |
| $60.00 – $119.99 | $19.99 |
| $120.00 – $199.99 | $25.99 |
| $200.00 and up | Free |
All prices are in US dollars (USD).
DELIVERY TIME
Delivery time is counted after the processing time above.
- United States: approximately 7–14 business days
- International: approximately 10–30 business days, depending on the destination country and local customs processing
These are estimates, not guarantees. Peak seasons (Halloween, Thanksgiving, Christmas), severe weather and customs inspections can add time.
TRACKING YOUR ORDER
You will receive a shipping confirmation email with a tracking number as soon as your parcel leaves our facility. You can also follow it on our Order Tracking page. Tracking updates can be limited for some destinations outside the United States.
SHIPPING DELAYS AND LOST PARCELS
If your tracking has not moved for an unusually long time, or the carrier marks the parcel as delivered but you have not received it, contact us within 30 days of the shipping date. We will open an investigation with the carrier and arrange a free replacement or a refund. Full details are in our Refund and Return Policy.
WRONG OR INCOMPLETE ADDRESS
Please check your shipping address carefully at checkout. If you spot a mistake, email us immediately – we can update the address while the order is still with us, but once a parcel has shipped we cannot reroute it. Parcels returned to us because of an incorrect address can be reshipped once the address is corrected; the second shipping fee is payable by the customer.
MULTIPLE ADDRESSES
Each order can be shipped to one address only. To send items to different people, please place a separate order for each address.
CUSTOMS, DUTIES AND VAT
Prices at checkout do not include import duties or VAT. Any such charges are set by the destination country and are the responsibility of the recipient. We cannot predict or refund them, and we do not mark parcels as gifts or declare a lower value.
QUESTIONS
Email support@happynurselife.com or call +1 719-312-5123. Our team replies Monday to Friday, 9:00 – 18:00 (UTC -5:00).
Happy Nurse Life, 1942 Broadway St. STE 314C, Boulder, CO 80302, United States.